At Porsche Design Store, we combine precision engineering with sophisticated aesthetics to deliver an unparalleled shopping experience. Below you’ll find answers to our most frequently asked questions about our premium collections, global delivery standards, and client services.

Product Questions

What product categories does Porsche Design Store offer?
Our curated collections include: 60Y 911 Collection, 75Y Collection, P’8478 Iconic Aviator eyewear, premium fashion (dress shirts, jackets, pants, polos), accessories, bags & luggage, home & lifestyle items, kitchen knives, and our exclusive Golf Collection.
What makes Porsche Design products unique?
Each piece reflects our engineering philosophy – minimalist design meeting maximum functionality. Like our 60Y 911 Collection that pays homage to automotive heritage, or our P’8478 Iconic Aviator that combines aerospace precision with contemporary style.
Are your products authentic Porsche Design items?
Absolutely. Every item in our Nashville-based store undergoes rigorous quality verification to ensure it meets Porsche Design’s exacting standards before being offered to our discerning clients.

Shipping & Delivery

What shipping options are available?
We offer two precision-engineered delivery solutions:
– Express Performance Shipping: $12.95 via DHL/FedEx (10-15 business days)
– Complimentary Standard Shipping: Free via EMS for orders over $50 (15-25 business days)
How long does order processing take?
Each order undergoes 1-2 days of meticulous quality verification at our Nashville facility to ensure it meets Porsche Design standards before dispatch.
Do you ship internationally?
We deliver worldwide with the exception of select Asian and remote regions. All international shipments include customs-ready packaging with complete documentation for efficient clearance.
Can I track my order?
Yes, we provide end-to-end tracking from our facility to your doorstep, with real-time updates at every checkpoint – mirroring the precision of our 75Y Collection design process.

Returns & Exchanges

What is your return policy?
We offer a 15-day return window from delivery date. While we’re confident our items will meet your expectations, this policy reflects our commitment to complete client satisfaction – the final quality checkpoint in our experience.
How do I initiate a return?
Please contact our client services at [email protected] with your order details. Returns must be in original condition with all packaging, much like our signature minimalist packaging that accompanies every shipment.
Are there any return restrictions?
For hygiene reasons, certain items like EYEWEAR and Fragrance & Care products may have special return conditions. Please contact us for specific guidance.

Payment & Accounts

What payment methods do you accept?
We accept: Visa, MasterCard, JCB, and PayPal – payment solutions that match our standards for security and performance.
Is my payment information secure?
Absolutely. We employ the same rigorous standards to payment security that we apply to our Kitchen Knives collection – precision-engineered protection for your peace of mind.
Do you offer account creation?
Currently, we focus on delivering a streamlined checkout experience without mandatory account creation, allowing you to shop with the efficiency of our Technical Apparel designs.

Additional Services

Do you offer gift wrapping?
Every order comes in our signature Porsche Design packaging – minimalist, functional, and instantly recognizable, much like our P’8478 Iconic Aviator eyewear. For special requests, please contact our client services.
Can I purchase items not available in my region?
While we strive to make our full collection available globally, certain items may be restricted in some locations due to customs regulations. Please contact us for specific product availability in your region.
How can I contact customer service?
Our Nashville-based team can be reached at [email protected]. We typically respond within 24 hours, with the same efficiency that defines our Precision Delivery service.

For further inquiries not covered here, please don’t hesitate to contact our client services team. At Porsche Design Store, we don’t just deliver products – we deliver an entire philosophy of precision engineering and sophisticated design to your doorstep.